Utility Assistance
Electric
Low-Income Home Energy Assistance (LIHEAP)
217-819-4079
1776 E Washington St. Urbana, IL 61802
Households in need of energy assistance, especially those with disconnection notices, high past-due balances, and the general population that has been most likely affected by wage fluctuations due to COVID-19 are encouraged to apply.
Water
Salvation Army
217-373-7832
502 N Prospect Ave, Champaign, IL 61820
Any individual or family whose water service is being provided by Illinois American Water and who is in danger of losing their primary source of water and meets the “basic needs “criteria as set by Salvation Army caseworkers qualifies for the program
Sewer & Sanitation
Urbana and Champaign Sanitary District (UCSD)
217-367-3409
1100 E University Avenue. Urbana, IL 61802
UCSD bill relating to Champaign’s Sanitary Sewer and Stormwater Utility Fee, may be eligible for having some of the past due amount written off their UCSD bill. The maximum amount of Champaign charges which could be written from a customer’s UCSD bill is $50 or the amount past due, whichever is less. This is a COVID-related program and will end when the COVID emergency ceases in Illinois.